Review & Reputation Management
Customer Reviews are the #1 Most Effective Piece of Online Marketing You Can Do for Your Company!
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Get more customer reviews
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Get found online more often
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Get more new customers
Acquire More Authentic Reviews
AUTOMATE
Automate review acquisition campaigns over multiple channels using email, text messaging and print.
PROTECT
Protect your reputation with a system that proactively catches unhappy customers for resolution and recovery.
SCALE
Grow the volume of your reviews on Google, Facebook, Yelp and dozens of other industry-specific review sites that matter to you.
MAXIMIZE
Use your reviews on your website, social media, in print and other marketing to showcase your excellent reputation.
Centralized Monitoring & Interaction with your review activity
Alert everyone on your team who needs to know when new reviews are published on the Internet or need attention.
Respond easily from your Dashboard - keep track of issue status, respond directly, or publish to social media.
Report on statistics and trends on your reviews.
Catch & Respond to potentially negative reviews quickly
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Get a feel for customer sentiment
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Engage happy customers to share the positive experience where it matters
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Reach out to unhappy customers before they bad-mouth your business publically
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Give your team the time and information needed to turn a negative customer experience into a good one
Broadcast & Amplify your results
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Automatically display the latest and greatest reviews of your business to prospective customers on your website and social media and increase conversions
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Selectively show/hide and edit review snippets so that you’re always in control of the content you publish
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WordPress plugin (and Joomla/Drupal modules) make site integration with schema markup easy